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Product
L PU Timing Belt, size 25 × 381, with 2 cleats
Customer Background
An overseas equipment user needed to replace a damaged timing belt in their machine.
However, the original technical drawings were no longer available. The customer could only provide photos of the damaged belt taken on-site.
Customer Challenge
- The original belt was worn out and unusable
- No drawings or specifications were available
- High risk of incorrect sizing and installation failure
Puteken Solution
Based on the provided product photos, Puteken analyzed the belt structure and confirmed key parameters, including belt width, length, tooth profile, and cleat quantity and position.
Our technical team then prepared a detailed timing belt drawing, clearly indicating all critical dimensions and cleat locations, and submitted it to the customer for confirmation.
After the drawing was approved, Puteken arranged production and order execution according to the confirmed specifications.
Result
- The replacement belt matched the original design
- Installation was completed smoothly
- The machine resumed stable operation
The customer confirmed satisfaction with the drawing accuracy and placed the order successfully.
